ShoreTel Schedule Based Routing

Recommended for:

Medical environments with on call doctors

Helpdesks where on call support individuals vary based on a schedule


  • Automatically routes inbound calls based on customer-defined schedules
  • Administrative interface for editing schedules and routing destinations
  • Automates contact of professionals according to on call schedules
  • Software Application loaded onto Mitel Director or DVS server 


  • Eliminates overhead by automating communications
  • Intuitive color coded administrative interface
  • Day, Week, Month, and Year schedule views
  • Lightweight server application associated with Mitel RoutePoint